We focus on doing the basic things very well
BEAUPIX Studio is a small, highly focused operation. Our priority is delivering quality during photography sessions and scheduled consultation calls. To maintain quality, we have limited capacity for unexpected changes or requests and prefer to avoid unnecessary disruptions. Good results come from good planning, preparation, and full engagement. So, we use a minimum amount of policies to maintain fairness and the quality of service.
No walk-in service
All of our services are strictly by appointment only (although last-minute appointments are often available).
We respect privacy
- We collect information through the inquiry form to understand your needs and deliver high-quality service.
- This information is used solely for studio operations and is not shared with third parties.
- We use an external service, Acuity, to manage consultation call appointments. Acuity collects your name and contact information under their privacy policy).
- We use various communication tools, including Zoom, Skype, and Otter.ai. Please refer to their terms of service.
- Zoom, Telephone, and Skype calls may be recorded for AI-assisted summary generation for our records and follow-up communications.
- AI assistant tools are used to facilitate studio operations, including handling consultation calls, scheduling, and generating follow-up information.
- We don’t have any mass-email campaigns at this time, and it is unlikely that we will bother to do such a thing in the future, as we are already fully booked. This website publishes relevant service information, updates, and other informational resources.
- If you filled out the inquiry form but communication is unsuccessful (e.g., no show), the studio may follow up with calls or emails. If your plans change and the service is no longer needed, please notify us by email to be removed from our follow-up list.
Advance payment is required
An advance payment, one-half of the estimate, is required to book your photography session. It is necessary because we can only do one shoot at a time and cannot overbook. Your appointment is incomplete until the payment is received, and you lose any tentative appointment if someone else books the date before your payment arrives. Thus, an advance payment is tied to the date/time and non-refundable even if you cancel or fail to show up. Only book your session if you are certain about your availability.
The balance is due at the time of the shoot.
Venmo and Zelle payments are accepted online. Check payment is accepted for the advance payment only.
Corporate projects are invoiced and paid by ACH, wire, or corporate checks.
Rescheduling is discouraged
We strongly discourage rescheduling, as it disrupts scheduling and limits availability for other clients. In particular, last-minute rescheduling deprives other clients of booking opportunities, and the time slot is wasted. Let’s plan ahead and not reschedule unless absolutely necessary.
In case you request to reschedule your photography session within two business days of your session, you’ll lose half (24—48 hrs) or the whole (within 24 hrs) of the advance payment. Rescheduling more than 48 hours in advance can be done without penalty, but just once. The remaining advance payment will be kept as your credit for a month, but no portion of it is refundable.
If you don’t have a block of time you can commit to the shoot, we prefer you not book your session until you have such time. We also offer sessions after hours and on some limited weekend days.
The scope of the service is limited
The scope of the service is as described on the respective service product page on this website unless a custom contract is executed. That is, the service is complete when the session is complete, and the image file(s) are delivered.
Before and during the session, we make several decisions regarding the product/service type, style, image selection, and the scope of editing or retouching, among other things. If you change your mind about these decisions or any other choices or preferences after the service is performed, such changes will be a new order and will be subject to additional fees.
Sessions are scheduled with sufficient time for nearly all cases (and always for reasonable ones). If the session is slowed down for any reason other than the studio’s fault, the service is deemed complete when the session time is over. Examples of this problem include clients who (1) delay making necessary decisions, (2) reject all reasonable options without providing rational insight and actionable information, and (3) change their minds. In those situations, it is unlikely that a perfect solution will magically appear within any reasonable amount of time.
No discount offers
The prices of service products are based on the complexity of the shoot, the skills/experience required to perform the work properly, and the time and energy needed to complete it, among other factors. We do not use any discount promotions.
For large-volume bookings, we may adjust pricing to reflect streamlined scheduling and processing.
Consent
Terms may change in the future. Updates will be published on this page in advance of implementation. All policy updates will be published on this website.
By proceeding with booking or engaging our services, you agree to the studio’s service policy on this page.
Note
Prices were revised as of Aug 2023. This was after years of keeping the same prices and resisting reacting to inflation too quickly.