Boston Photographer BEAUPIX service policy

Service policy

Policy on booking, rescheduling, fees/prices and privacy

We focus on doing the basic things very well

BEAUPIX Studio is a small, tight operation. We pay close attention to the work, and where it matters the most is the photography sessions and scheduled consultation calls. We have limited time and attention available to handle unexpected changes or requests, and just like you do, we avoid chaos and drama. Good results come from good planning, preparation, and full engagement. So, we use a minimum amount of policies to maintain fairness and the quality of service.

No walk-in service

All of our services are strictly by appointment only (although last-minute appointments are often available).

We Respect Privacy

We use the inquiry form to collect information relevant to understand your needs and provide high-quality service. The information will be used for the studio operation only, and not furnished to third parties.

We use an external service Acuity to manage telephone consultation appointments. Acuity collects your name and contact information under their privacy policy. This information is used for setting up your photography consultation and not furnished to any other entity.

We don’t have any mass-email campaigns at this time, and it is unlikely that we will bother to do such a thing in the future, as we are already fully booked. We publish relevant service information, updates and other informational resources on this website.

If you filled out the inquiry form but never created the telephone appointment or followed up, the studio may call or email you several times. If your plan changed and the service became unnecessary, please notify by an email, and we will remove you from our follow-up list.

Advance payment is required

An advance payment, one-half of the estimate, is required to book your photography session. It is necessary because we can only do one shoot at a time, and cannot overbook. Your appointment is incomplete until the payment is received, and you lose any tentative appointment if someone else books the date before your payment arrives. Thus an advance payment is tied to the date/time, and non-refundable even if you cancel or fail to show up (that is, please don’t book your session unless you are sure).

The balance is due at the time of the shoot.

Venmo and Zelle payments are accepted online. Check payment is accepted for the advance payment only.

Corporate projects are invoiced and paid by corporate checks.

Rescheduling is discouraged

Our strong preference is that you don’t reschedule because it is painful regardless of the reason. In particular, last-minute rescheduling essentially deprives booking opportunities of other clients and the time slot is wasted. Let’s plan ahead and not reschedule unless absolutely necessary.

In case you request to reschedule your photography session within two business days of your session, you’ll lose half (24—48 hrs) or whole (within 24 hrs) of the advance payment. Rescheduling more than 48 hours in advance can be done without penalty, but just once. The remaining advance payment will be kept as your credit for a month, but no portion of it is refundable.

If you don’t have a block of time you can commit to the shoot, we prefer you do not book your session until you have such block of time. We also offer sessions after hours and in some limited weekend days.

No discount offers

The prices of service products are based on the complexity of the shoot, skills/experience required to perform the work properly, time and energy needed to complete the work, among other factors. We do not use any discount promotion.

If you book a significant volume of work in a lump to reduce the transaction overhead, we do adjust the price accordingly.

Changes will be posted first

Terms may change in the future. This page will be revised in advance of the changes being effected.